Pencils & Stencils will guarantee the privacy of all users of its site and we will treat the personal information you provide to us confidentially at all times. We will only use your data to process the orders as quickly and easily as possible. For the rest, we will only use this data with your permission. Pencils & Stencils will not sell your personal information to third parties and will only make it available to third parties that are involved in processing your order.
Pencils & Stencils uses the collected data to provide its customers with the following services:
When you place an order, we need your name, e-mail address, delivery address and payment details to process your order and to keep you informed of its progress.
To make shopping and the process of requesting quotes at Pencils & Stencils as pleasant as possible, we store your personal data and the data regarding your order and the use of our services with your permission. This allows us to make the website more personal.
We can use your e-mail address to provide you with information about the development of our website and about our special offers and promotions. If you do not appreciate this, you can unsubscribe via our website.
If you place an order with Pencils & Stencils, we store your data on a Secure Server if desired. You can enter a user name and password so that your name and address, telephone number, e-mail address, delivery and payment details do not have to be entered with every new order.
Information about the use of our site and the feedback we receive from our visitors helps us to further develop and improve our site. If you decide to write a review, you can choose whether to add your name or other personal information. We are curious about the opinions of our visitors, but reserve the right not to publish contributions that do not meet our site conditions.
If you respond to a promotion or competition, we will ask for your name, address and e-mail address. We use this information to carry out the promotion, to announce the winner (s) and to measure the response to our marketing campaigns.
In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.
Pencils & StencilsPersonal data will never be sold to third parties and will only make it available to third parties if they are involved in processing your order. Our employees and third parties engaged by us are required to maintain your confidentiality to respect data.
Cookies are small pieces of information that are stored by your browser on your computer. Pencils & Stencils uses these cookies to recognize you at a next visit. These Cookies enable us to collect information about the use of our services and improve it and adapt it to the wishes of our visitors. Our cookies provide information concerning personal identification. You can also set your browser so that you do not receive cookies when shopping at Pencils & Stencils.
With the help of a permanent cookie, we can recognize you when you visit our website again. The website can therefore be specially set to your preferences. Even if you have given permission to place cookies, we can remember this by means of a cookie. This means you do not have to repeat your preferences all the time, which saves you time and makes it easier to use our website. You can remove permanent cookies via the settings of your browser.
Using a session cookie, we can see which parts of the website you have viewed during this visit. We can therefore adjust our service as much as possible to the surfing behavior of our visitors. These cookies are automatically deleted as soon as you close your web browser.
A cookie from the American company Google is placed via our website as part of the "Analytics" service. We use this service to track and get reports on how visitors use the website. Google can provide this information to third parties if Google is legally obliged to do so, or if third parties process the information on behalf of Google. We have no influence on this. We have allowed Google to use the obtained analytics information for other Google services.
The information that Google collects is anonymized as much as possible. Your IP address is expressly not provided. The information is transferred to and stored by Google on servers in the United States. Google adheres to the Privacy Shield principles and is affiliated with the Privacy Shield program of the United States Department of Commerce. This means that there is an appropriate level of protection for the processing of any personal data.
One of our contact options is a chat program called Smartsupp. We use this service to get in touch with our customers, but especially for customers to get in touch with us. When you visit our website, the program assigns you a visitor ID that automatically expires after six months. This way we can keep track of how often you have visited our website.
You have the right to request access to and correction or deletion of your data. See our contact page for ways to contact us. In order to prevent abuse, we can ask you to adequately identify yourself. When it comes to access to personal data linked to a cookie, you must send a copy of the cookie in question. You can find this in the settings of your browser.
More information about switching on and off and removing cookies can be found in the instructions and / or using the Help function of your browser.
Some tracking cookies are placed by third parties who, among other things, display advertisements to you via our website. You can delete or permanently block these cookies via your browser settings.